frequently asked questions
free shipping on orders over $60 CAD
standard shipping $4.99 CAD
5-8 business days
express shipping $9.99 CAD
2-3 business days
all canadian shipments are with DHL and come with tracking. we will send you an email with your tracking details once we've shipped your order. shipping prices do not include any duties or taxes that may be applicable. all orders will be shipped from our sydney warehouse within 2 business days.
free shipping on orders over $60 CAD
standard shipping $4.99 CAD
5-8 business days
express shipping $9.99 CAD
2-3 business days
all united states shipments are with DHL and come with tracking. we will send you an email with your tracking details once we've shipped your order. all orders will be shipped from our sydney warehouse within 2 business days.
free shipping on orders over $60 CAD
standard shipping $4.99 CAD
5-8 business days
express shipping $9.99 CAD
2-3 business days
all european shipments are with DHL and come with tracking. we will send you an email with your tracking details once we've shipped your order. shipping prices do not include any duties or taxes that may be applicable. all orders will be shipped from our sydney warehouse within 2 business days.
free shipping on orders over $60 CAD
standard shipping $4.99 CAD
5-8 business days
express shipping $9.99 CAD
2-3 business days
all united kingdom shipments are with DHL and come with tracking. we will send you an email with your tracking details once we've shipped your order. shipping prices do not include any duties or taxes that may be applicable. all orders will be shipped from our sydney warehouse within 2 business days.
free shipping on orders over $60 CAD
standard shipping $4.99 CAD
3-5 business days
express shipping $9.99 CAD
1-2 business days
all australian shipments are with AusPost and come with tracking. we will send you an email with your tracking details once we've shipped your order. all orders will be shipped from our sydney warehouse within 2 business days.
free shipping on orders over $60 CAD
standard shipping $4.99 CAD
4-6 business days
express shipping $9.99 CAD
2-3 business days
all new zealand shipments are with AusPost and come with tracking. we will send you an email with your tracking details once we've shipped your order. all orders will be shipped from our sydney warehouse within 2 business days.
free shipping on orders over $60 CAD
standard shipping $4.99 CAD
5-8 business days
express shipping $9.99 CAD
2-3 business days
all united arab emirates shipments are with DHL and come with tracking. we will send you an email with your tracking details once we've shipped your order. all orders will be shipped from our sydney warehouse within 2 business days.
free shipping on orders over $60 CAD
standard shipping $4.99 CAD
5-8 business days
express shipping $9.99 CAD
2-3 business days
all asian shipments are with DHL and come with tracking. we will send you an email with your tracking details once we've shipped your order. shipping prices do not include any duties or taxes that may be applicable. all orders will be shipped from our sydney warehouse within 2 business days.
free shipping on orders over $60 CAD
standard shipping $19.99 CAD
5-12 business days
all shipments are with DHL and come with tracking. we will send you an email with your tracking details once we've shipped your order. shipping prices do not include any duties or taxes that may be applicable. all orders will be shipped from our sydney warehouse within 2 business days.
not sure if georgiemane is for you? we gotchu covered! we're that super confident our hair care products will improve your hair health, that we're backing it up with a 30-day money back guarantee. yeppp! if you're not satisfied with our 10 minutes hair mask, we'll refund 100% of your money.
simply email heyboo@georgiemane.com with your order number and email used for your order to initiate a return.
items must be returned within 30 days from the delivery date, and you'll need to pay for postage (we recommend using a tracked service to avoid anything getting lost).
it's okay if you have a change-of-mind about your purchase.
simply email heyboo@georgiemane.com with your order number and email used for your order to cancel your order or initiate a return.
if your order has not yet been dispatched, we will refund you on the spot. if your order has already been dispatched, we'll have to wait for your return. items must be returned unopened within 30 days from the delivery date, and you'll need to pay for postage.
sometimes postman pat can be a bit rough with your package.
if your package has arrived damaged and you would like to initiate a return, simply email heyboo@georgiemane.com with your order number and email used for your order along with photos of the damages.
we'll either refund your money, or send you another package. whichever you prefer.
we'll deal with postman pat.